Privacy Policy

Last updated: July 2026

Protecting your personal data is important to us. This Privacy Policy explains what personal data we process when you use our website and online shop, why we use it and what rights you have.

1. Data Controller

The party responsible for processing personal data is:

Femety Switzerland
A business operated by Biagio Coduti and Joel Vogel
Holzmoosrütistrasse 48
8820 Wädenswil, Switzerland
Email: kontakt@femety.ch
Website: www.femety-shop.ch

2. Personal Data We Process

We process personal data that you provide directly to us as well as data that is generated automatically when you visit our website. This may include, in particular:

• First and last name

• Billing and shipping address

• Email address

• Telephone number, if provided

• Order and payment information

• Information about products purchased

• Messages you send us via contact forms, email or social media

• Technical data such as IP address, browser, device type, operating system, and the date and time of access

3. Purposes of Data Processing

We use your personal data in particular for the following purposes:

• Processing and shipping your orders

• Processing payments

• Providing customer service and responding to enquiries

• Handling returns, warranty claims and complaints

• Operating and improving our website

• Security and prevention of misuse

• Sending newsletters, if you have subscribed

• Analysing and optimising our advertising and content

4. Sharing Personal Data with Third Parties

We only share personal data where this is necessary to operate our online shop, fulfil a contract or comply with legal obligations.

This may include, in particular, the following service providers:

• Payment providers such as TWINT, PayPal, Stripe, Klarna and Wix Payments

• Shipping providers such as Swiss Post, DHL and DPD

• Hosting and e-commerce platform providers such as Wix

• IT, analytics and marketing service providers

• Public authorities where we are legally required to disclose data

These service providers generally process personal data only to the extent necessary to provide their respective services.

5. Payment Data

When you make a payment, the payment data required for the transaction is processed directly by the respective payment provider. As a rule, we do not receive your complete credit card or payment details. We generally only receive information confirming whether the payment was successfully completed.

The respective payment providers' own privacy policies also apply to their processing of your data.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies. Cookies help us make our website more user-friendly, process orders correctly and improve our content and advertising.

We may use tools including:

• Google Analytics

• Meta Pixel

• TikTok Pixel

• Wix Analytics

• Newsletter and email marketing tools

• Other analytics and marketing services

You can restrict or delete cookies at any time through your browser settings. Please note that doing so may limit certain functions of the website.

7. Newsletter

If you subscribe to our newsletter, we use your email address to send you information about Femety products, promotions and news.

You can unsubscribe at any time using the unsubscribe link included in the newsletter or by contacting us by email.

8. Social Media

We may maintain profiles on platforms such as Instagram, TikTok, Facebook and other social networks.

If you interact with our profiles, the respective platform providers may also process personal data. Their own privacy policies apply to such processing.

9. Data Processing Abroad

Some of our service providers may be located abroad or may process personal data outside Switzerland.

Where this is the case, we take appropriate steps to ensure that an adequate level of data protection is provided or that suitable safeguards are in place.

10. Data Retention

We retain personal data only for as long as necessary for the respective purposes or for as long as required by statutory retention obligations.

For example, order information may be retained for a longer period for accounting and legal purposes.

11. Data Security

We take appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access or alteration.

However, data transmission over the internet can never be guaranteed to be completely secure.

12. Your Rights

Under applicable data protection law, you may in particular have the right to:

• Request information about the personal data we hold about you

• Correct inaccurate personal data

• Request deletion of your personal data, provided there are no legal obligations requiring us to retain it

• Restrict or object to certain types of data processing

• Request certain personal data in a commonly used format

For any such request, you can contact us at kontakt@femety.ch.

13. Changes to This Privacy Policy

We may amend this Privacy Policy at any time if our website, services or legal requirements change.

The version currently published on our website shall apply.